Contact Nexo

Email nexo.service@outlook.com with a description of the problem and the page involved. Include screenshots if useful, but never send passwords, verification codes, full payment-card details, or government identity documents.

For payment questions, include the charge date, amount, and receipt reference if available. See our Pricing and Refund Policy. Sending an email does not automatically cancel a subscription; use Manage subscription on the Premium page to stop renewals.

Report a profile, message, group, or post using the in-app controls, or email our team with the relevant details. Do not attach illegal sexual material. For immediate danger, call local emergency services; our inbox is not an emergency service.

Send privacy requests and legal correspondence to nexo.service@outlook.com. Law-enforcement agencies should follow the Law Enforcement Protocols.